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Dusit Appoints Gilles Cretallaz as Chief Operating Officer

By Amit - June 23, 2022

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(22 June 2022, 11:13 +07)
 
Dusit has appointed Gilles Cretallaz as Chief Operating Officer.

Replacing
Lim Boon Kwee, who retired from the
position in May after almost nine years of service with the
company, French national Gilles brings to the role more than
30 years of experience leading hotels
for the Accor group across Turkey, China and Southeast Asia.

Gilles Cretallaz

During his illustrious career, Gilles has overseen
pre-opening, rebranding, and operations for hotels under luxury
Accor brands, such as Sofitel, Fairmont and Raffles. This
includes, amongst others, serving as Regional General Manager –
Accor North Vietnam, and General Manager for the iconic,
award-winning Sofitel Legend Metropole Hanoi. He also
conceptualised ‘So’, Accor’s first playful luxury brand, and
established the brand in Thailand as General Manager of the unique
Sofitel So Bangkok.

Expanding his scope regionally, internationally,
and across brand segments, he was appointed Director of Operations
Sofitel Luxury Hotels – Thailand and Singapore, and later promoted
to Vice President Operations Upscale and Luxury Segments for
Thailand, Vietnam, Japan, Korea, Cambodia, Laos, Myanmar,
Philippines, and the Maldives.

In his most recent role, he was Senior Vice
President Operations – Southeast Asia, responsible for leading
Accor’s Bangkok Office and overseeing the operations of 150
highly-rated and prestigious hotels – including nine distinct
brands – across Thailand, Vietnam, Cambodia, Laos and Myanmar.

In his new role for Dusit, Gilles will be responsible for overseeing the financial and
operational responsibilities of Dusit’s hotel business unit,
including all Dusit Hotels and Resorts, ASAI Hotels, Elite Havens,
white label properties, and condominiums/residences under property
management, at both corporate and property levels.

“I am honoured and delighted to join the talented
team at Dusit International and contribute to the company’s vision
to uniquely deliver Thai-inspired, gracious hospitality to the
world,” said Gilles. “Drawing on my extensive experience in
overseeing hotel operations, brand evolution, property
development, and sales and marketing, I very much look forward to
helping drive sustainable expansion of our operations in existing
and emerging markets, establishing new group-wide synergies to
maximise growth potential, and introducing new products, services,
and experiences to enrich the guest and customer experience and
deliver enduring value for all stakeholders.”

Fluent in French and English, Gilles holds
an Advanced Certificate in Hotel Management from the Hotel
Management School of Lausanne, Switzerland; a BTS Diploma from the
Hotel Management School of Toulouse, France; and a Baccalauréat
Technologique Diploma from the Hotel Management School of Thonon-Les-Bains,
France.

Recent
HD video interviews

Siam@Siam Design Hotel Pattaya – Interview with Clive Nagington,

How Winning Miss International Queen 2020 Changed My Life –
Interview with Valentina Fluchaire,

Miss International Queen 2022 – Interview with Alisa Phanthusak,
MD of Tiffany’s Show Pattaya,

Mövenpick Siam Hotel Na Jomtien Pattaya – Interview with Dmitry
Chernyshev, GM,

Is Siam Seaplane Ready for Take Off? Interview with Dennis Keller,
Chief Business Officer,

New CEO at Pattana Sports Resort in Chonburi, Thailand – Interview
with Bodintorn Juangroongruangkit and
Sport
and Fitness Training at Pattana Sports Resort in Chonburi,
Thailand – Interview with Craig Wood.


Headlines:

Siam@Siam Design Hotel Pattaya – HD Video Interview with Clive Nagington 
How Winning Miss International Queen 2020 Changed My Life – Interview with Valentina Fluchaire 
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Amit