All Air France passengers will be required to wear
a mask throughout their journey from 11 May 2020 onwards.
The decision follows the French government’s
instructions that everyone must wear a mask when travelling on
Customers will be notified of the rule prior to their
departure and are advised to have one or more
masks available for their trip.
Other measures implemented by Air France in response to the COVID19
– The compulsory wearing of masks for all crew
members and agents in contact with customers;
– The modification of customer channels on the
ground with the implementation of social distancing along the
customer journey at the airport and the installation of Plexiglas
protection screens at airports each time it is possible;
– The implementation of social distancing on board
where possible. On most flights, the current low load factors make
it possible to separate customers as required;
– The reinforcement of daily aircraft cleaning
procedures, with the disinfection of all surfaces in contact with
customers such as armrests, tables and screens;
– The introduction of a specific procedure for the
periodic disinfecting aircraft by spraying an approved virucidal
product effective for 10 days; and
– Adapting in-flight service to limit interaction
between customers and crew members. On domestic flights and short
flights in Europe, meal and beverage services have been suspended.
On long-haul flights, cabin service is limited and preference is
given to individually wrapped products.
In addition, the air in the cabin is renewed
every 3 minutes. The air recycling system on board Air France
aircraft is equipped with “High Efficiency Particulate Air” or
HEPA filters, identical to those used in hospital operating
HEPA filters extract more than 99.99% of the
smallest viruses, including those no larger than 0.01 micrometres,
thus ensuring that cabin air complies with quality standards.
Coronavirus type viruses, ranging in size from 0.08 to 0.16
micrometres, are filtered through the HEPA filters.